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We want you to be stoked with your purchase, so if you’re not, let us know via our contact page (Contact Us) or send us an email hello@wfrancis.com. We offer a 100% Happiness Guarantee, which means 60 day returns and exchanges - No questions asked.

Change of mind return: To qualify for a change of mind return, your item must be unused and in the same condition that you received it. If you wish to return a product, please contact us at hello@wfrancis.com for our return procedure.

Product Defects: If your item arrives with a product defect (damaged in the post or a printing issue), we provide a no return refund. Just provide photo's of the defect and we'll be happy to sort everything out.